Sophisticated Security

Security forms our foundation, built from the ground up, never as an afterthought. The security of your information is our topmost priority.

Lazu does not compromise security for expediency or cost. two-factor authentication is required for our web portal login and physical access to our data centre.

The Lazu “defence in depth” security framework implements the strongest levels of protection, from the network that connects to your premises, to your applications and data.

Secure data centres

Our data centres follows a multi-layered security protocol and is ISO27001 certified

Safe and secure access

We have both preventative and detective controls. At minimum, two-factor authentication is required to access systems, including biometric controls at all data centres. Comprehensive audit trails are in place for detection and compliance.

Extra layers of security

Your information is secure and hidden from unwanted users through sophisticated intrusion detection and prevention systems, firewalls, virtual LAN and network access.

Independently tested

Our Cloud technology, processes and tools are independently security tested for your peace of mind.

Vetted and trained staff

Lazu staff are highly qualified and professionally trained. We conduct thorough background and security checks to ensure we build a team we trust.

Dedicated Support

Our consulting roots have helped us build a team that specialises in infrastructure strategy, architecture, build, migration and support.

We aim to provide you with an end-to-end technology service and know the pain of being passed from one person to the next, often with no one willing to take ownership or responsibility. That’s why we dedicate a Lazu Engagement Manager to each of our customers to provide customised personal support.

Through our single point of contact we ensure you have the best experience, from procurement and migration, to support and expansion.

Cloud Watch

Our standard service, 24hrs, 7 days a week. It keeps an eye on your service and alerts us if it’s not doing what it’s supposed to.

Cloud React

Includes Cloud Watch and alerts us to any incidents found and provides recommended solutions.

Cloud Manage

Builds on Cloud React, resolving your problems and proactively managing your environment.

Access to Experts

Need some extra help? Our team of Australian-based Consultants are available to lend a helping hand or answer any tough questions.

Personalised support

Dedicated and proactive Lazu Engagement Manager that understands your business

Always available

24x7 support

Easy on, easy off

Our Consultants collectively have over 600 years of technology experience, which we have leveraged to build migration processes that ensure your experience is easy on, easy off.

Guaranteed Availability

We have built-in redundancy across all aspects of our service - from servers, storage, networks and virtual machines to power, cooling, telecommunications and our state-of-the-art, tier-3 accredited data centres, located right across Australia.

Lazu only uses best-of-breed technology, providing a highly available service that you can count on. This ensures your systems are available when you need them.

High availability

Integrated storage and data management provides continuous data availability and protection, helping deliver high availability services at every layer.

Data sovereignty

Our tier-3 data centres are located near major cities across Australia, so you can be sure that your data is close by.

Industry standards

Lazu Cloud service is managed in accordance with the industry standard ITIL V3 availability management process.

Disaster recovery

Because we have distributed our data centres across Australia we can offer you a geographically separated disaster recovery solution.

Full reporting and analysis

Any service issue is analysed and you will be given a full report. The report will identify the root cause of the issue and specify what changes are required to improve processes, personnel or tools to prevent a recurrence.

Cost Management

How much time and effort does it take you to design, procure, build and manage your IT Infrastructure? Too long? We can provide an effective solution that won’t break the IT budget.

We manage the suppliers and contracts so you get the best Cloud service. All you need to do is focus on your business.

Cost control

Flexible and predictable monthly costs so you control your budget. Know how much you are spending before you’ve spent it with our flexible terms.

Capital investment

Reduce your upfront capital expenditure by switching to a monthly pay-as-you-go, pay-as-you-grow model.

Infinite Flexibility

We understand that each business has different technology needs. That’s why we offer a range of plans and products to suit your specific needs and price point.

Our offering is structured so that if your business needs change, we can change with you.

We offer a range of products from compute, storage and network, to ShareFile, our enterprise file sharing solution. Each product is infinitely flexible and infinitely scalable, so you pay as you go and pay as your grow.

Flexible

Scale up or scale down depending on the growth of your business. Don’t pay for excess capacity unnecessarily.

Choice

Choose from a wide range of products, migration options and support offerings. Tailor our standard plans using Extra Addons to suit your business.

Purpose Built Environment

Our purpose built service portal is designed with end users in mind. It’s one single online portal for procuring, service provisioning and management, orchestration, monitoring and billing.

We built our portal to be flexible so you can customise reports and controls based on your needs and we can easily integrate new products, so you always have one view.

What’s best is that we have made shopping for technology products as easy as a consumer shopping cart and it can all be rebranded to suit your organisation.

Automated provisioning

Improve your time to market and reduce your OPEX costs by provisioning a server within your virtual data centre in minutes. Use your own OS image or use one of ours.

Cost control

Spend can be displayed by department, staff or product. Furthermore, we can switch on approval workflows so you can better control your costs.

White labelled

We have designed our service portal with our customers and partners in mind, meaning we can rebrand all aspects to suit your organisation.